At Oaken Owl Barbershop, we value your time and strive to provide you with the best possible service. To ensure that we can accommodate all our clients effectively, we have implemented a no-show and cancellation policy. Here’s what you need to know:

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Why We Have a No-Show and Cancellation Policy

Life can be unpredictable, and we understand that plans can change. However, missed appointments do not only affect your schedule but can also disrupt our operations and impact other clients who are waiting for an opportunity to receive our services. Our policy is designed to promote fairness and efficiency, allowing us to serve everyone while respecting time commitments.

 

Our Policy Details

 

Cancellation Notice:

We request that you provide at least 6 hour notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client.

 

No-Show Fee:

If you do not show up for your appointment and have not provided prior notice, a no-show fee of $12.00 will be charged. This fee helps us recover some of the costs associated with the reserved time.

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Repeated Cancellations/No-Shows:

If you have multiple cancellations or no-shows, we may require a deposit for future appointments. This ensures commitment and helps us manage our schedule effectively.

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To cancel or reschedule your appointment

Call us at 317-961-0208

Use our online booking system.

 

A Note of Appreciation

We appreciate your understanding and cooperation with our no-show and cancellation policy. By adhering to these guidelines, you help us maintain a smooth operation and provide better service for everyone. We look forward to seeing you at your next appointment!